This Privacy Policy explains how the ILD Consulting website (the “Website”, “we”, “us” or “our company”) collects, uses, stores and protects users’ personal data.
By using our Website and submitting your personal data, you agree to the terms of this Privacy Policy.
1. Personal data we collect
We may collect the following personal data: your first and last name, telephone number and email address. You provide this information directly through forms on the Website, including enquiry, contact and consultation forms.
2. How we use your personal data
We may use your personal data to:
• contact you;
• provide consultation services, including immigration and visa-related support;
• process enquiries and service requests;
• provide information about our services; and
• improve the quality of our service.
3. Processing and retention of personal data
We process personal data lawfully, fairly and transparently, in accordance with applicable Ukrainian law and the general principles of the GDPR (where applicable). Your data is retained only for as long as necessary for the purposes described in this Policy, or until consent is withdrawn.
4. Sharing personal data with third parties
We do not share your personal data with third parties except where this is necessary to provide our services, required by law, or required for technical service providers that support the Website, such as hosting and Webflow form services, to perform their functions.
5. Protecting your personal data
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, disclosure or destruction.
6. Your data protection rights
You have the right to:
• receive information about the processing of your personal data;
• request correction or deletion of your data;
• withdraw consent to the processing of your personal data;
• restrict or object to the processing of your data.
To exercise these rights, please contact us using the details below.
7. Cookies
The Website may use cookies to operate correctly and improve the user experience. You can manage cookie settings through your browser.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version is always up to date on this page.
9. Contact details
If you have any questions about this Privacy Policy or how we process personal data, please contact us:
Email: customer.advice@ildconsulting.co.uk
Phone: +44 7990 480036
